Effective Date: May 2026
Welcome to TopDog Chimney. TopDog Chimney is a trade name (DBA) of Doron Consulting LLC; in this Privacy Policy, “TopDog Chimney,” “we,” “us,” and “our” refer to Doron Consulting LLC. This Privacy Policy explains how we collect, use, and protect your information when you access our website, submit forms, or communicate with us.
1. Information We Collect
TopDog Chimney may collect customer information including:
Name, email address, and phone number.
Service address and scheduling/appointment details.
Information submitted voluntarily through our website forms, phone calls, emails, or text messages.
2. How We Use Your Information
Customer information may be used to:
Schedule appointments, provide accurate estimates, and issue invoices.
Respond to inquiries, send appointment reminders, or provide service updates.
Improve customer experience, website performance, and targeted advertising campaigns.
Please Note: TopDog Chimney does not sell customer information to third parties.
3. Website Analytics, Advertising & Call Tracking
Our website uses modern technologies and trusted third-party platforms including:
Google Analytics & Google Ads.
Cookies and advanced tracking technologies.
Call tracking systems, CRM, and automated scheduling platforms.
Note: Phone calls, forms, and communications may be monitored or recorded for quality assurance, training, scheduling, and customer service purposes.
4. SMS & Communication Consent
By submitting your information through our website forms, phone calls, or by checking the SMS consent box, you agree to receive text messages (SMS) from TopDog Chimney related to your request — including scheduling, estimates, appointment reminders, service updates, and customer support.
- Consent to receive text messages is not a condition of any purchase or service.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP. For help, reply HELP.
- We do not share or sell your mobile opt-in information or phone number to third parties or affiliates for marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties.
5. Information Sharing & Data Security
Sharing: TopDog Chimney may share information only with trusted providers that help operate our business (e.g., our CRM or billing software).
Security: We take reasonable and industry-standard measures to protect customer information submitted through our website and communication systems.
6. Third-Party Links & Children’s Privacy
Links: This website may contain links to third-party websites. TopDog Chimney is not responsible for the privacy practices or content of external websites.
Children’s Privacy: This website is not intended for, or targeted at, children under the age of 13.
7. Your Rights
You may contact us at any time to request to access, update, correct, or remove your personal information from our database, or to completely opt out of future communications.
Contact Email: info@topdogchimney.com